Legal Document

Jhili Terms and Conditions — Your Rights and Responsibilities, in Plain Language

Please take a moment to read these Terms and Conditions before using Jhili. We've done our best to keep everything clear and straightforward — no complicated legal jargon.

Last Updated: January 2026
Membership & Age

You must be at least 18 years old to register at Jhili. Providing accurate information at the time of registration is mandatory.

Payments & Withdrawals

All transactions are secure and encrypted. KYC verification must be completed before withdrawals.

Bonuses & Promotions

All bonuses are subject to wagering requirements. The specific terms for each offer are stated separately.

Prohibited Activities

Fraudulent activity, multiple accounts, or bonus abuse may result in account closure.

Responsible Gaming

Jhili is fully committed to responsible gaming — deposit limits and Self-exclusion tools are available to all members.

Privacy Protection

Your personal information will never be sold to third parties — that is our commitment to you.

1. Introduction & Eligibility

By using the Jhili website (hereinafter referred to as "we", "the platform", or "Jhili"), you confirm that you have read and agreed to these Terms and Conditions in full. If you do not agree with any of the terms, please do not use this platform.

These Terms and Conditions constitute a legal agreement between Jhili and its users. Jhili reserves the right to update these terms at any time — any changes will be announced on the website.

Please note: By starting to use Jhili, you automatically agree to these Terms and Conditions.

2. Account Registration & Eligibility

2.1 Age Requirements

You must be at least 18 years old to register and play at Jhili. Jhili strictly prohibits membership for anyone under 18. Providing a false date of birth during registration is a direct violation of these Terms and Conditions.

2.2 Accurate Information

During registration, you are required to provide accurate and truthful information — including your full name, date of birth, email address, and mobile number. Providing false information may cause issues during account verification and could result in withdrawals being held.

2.3 Single Account Policy

Each person may only register one account on Jhili. Opening multiple accounts is strictly prohibited — if detected, all associated accounts will be closed and balances may be forfeited.

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. Allowing anyone else to access your account is a violation of these Terms and Conditions. If you suspect any unauthorized access, contact Jhili support immediately.

Warning: Never share your login details with anyone. Jhili will never ask for your password by phone or email.

3. Deposit & Withdrawal Policy

3.1 Deposit

Deposits at Jhili can be made via mobile banking or bank transfer. Minimum deposit amounts and full details of available payment methods are listed on the Deposit page. All deposit transactions are recorded and should reflect in your account instantly — if you experience any issues, please contact our support team.

3.2 Withdraw

KYC (Know Your Customer) verification must be completed before making a withdrawal. Withdrawal amounts and limits may vary depending on the method used. Mobile banking withdrawals are typically processed within 5 to 15 minutes. Bank transfers may take 1–3 hours.

3.3 KYC Verification

KYC verification is completed by submitting a clear photo of your national ID card or passport. The verification process is typically completed within 15–30 minutes. Jhili uses this information solely to confirm your identity — for no other purpose.

Method Minimum Withdrawal Processing Time Fee
Mobile Banking BDT 300 5–15 minutes Free
Bank Transfer BDT 1,000 1–3 hours Free
E-Wallet BDT 500 10–30 minutes Free

4. Bonus & Promotion Terms

Jhili regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.

4.1 Wagering Requirements

Most bonuses come with a wagering requirement — meaning you must wager a specified amount before the bonus funds can be withdrawn. The wagering conditions are stated separately for each offer.

4.2 Bonus Expiry

Each bonus has a specific validity period. Any unused bonus will be automatically cancelled once it expires.

4.3 Bonus Abuse

Bonus abuse — such as claiming bonuses using multiple accounts or false information — is strictly prohibited. If detected, the bonus and any associated winnings will be cancelled.

Tip: Before claiming any bonus, visit the Promotions page to read the full terms and conditions for that offer.

5. Games, Fair Play & RNG

All game outcomes at Jhili are determined by RNG (Random Number Generator) technology, which is regularly audited by independent testing agencies to ensure complete fairness across all games.

Live Casino games are run by real dealers and streamed live on video, so every action is fully visible. This transparency is a core principle of Jhili.

If a technical error occurs during a game, the result of that round may be voided. In such cases, any wagers placed will be refunded.

6. Prohibited Activities

The following activities are strictly prohibited on Jhili, and any violation will result in immediate account closure:

  • Creating multiple accounts
  • Registering with a false identity or age
  • Organized group play designed to exploit bonus benefits
  • Using software or bots to automate gameplay
  • Hacking or unauthorized access to game systems
  • Money laundering or illegal financial activity
  • Fraudulent conduct toward other members

Important: If any of the above activities are proven, the account will be permanently closed and the balance may be forfeited.

7. Responsible Gaming

Jhili is fully committed to responsible gaming. We believe gaming should be a source of entertainment — it should never become a source of problems in your life.

At Jhili, each member can set their own daily and weekly deposit limits. Once a limit is reached, restrictions are applied automatically. Cooling-off periods and permanent Self-exclusion options are also available.

To learn more about responsible gaming, the Responsible Gaming page visit.

8. Privacy & Personal Data

Jhili respects your privacy. Personal information collected during registration is used solely to provide our services. Your data is never sold or shared with any third party.

Jhili may be required to disclose certain information to comply with legal obligations, such as a government investigation. This will always be done through the proper legal process.

For more information, Privacy Policy read.

9. Account Suspension or Closure

Jhili reserves the right to temporarily or permanently close any account in the following circumstances:

  • Any violation of the Terms & Conditions
  • Suspected money laundering
  • Operating multiple accounts
  • Providing false identity or documents
  • Attempting to manipulate or cheat the system

The member will be informed of the reason for account closure and given the opportunity to appeal — unless the cause involves a serious legal violation.

If a verifiable balance exists prior to account closure, a refund process will be followed — unless a violation-related forfeiture applies.

10. Changes to Terms & Conditions

Jhili may update or amend these Terms and Conditions at any time. Members will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes are made constitutes your acceptance of the updated terms. We recommend checking this page regularly.

11. Contact & Support

If you have any questions about these Terms and Conditions or need clarification on anything, please contact the Jhili support team. Our team is available 24 hours a day to assist you.

Live Chat 24/7 Instant Support
Email Support [email protected]

Related Important Pages

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